Stonely, located at Latonalaan 19 7321 EB, Apeldoorn The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.


Contact details:


Latonalaan 19, 7321 EB Apeldoorn, The Netherlands


+31 6 3007953



Personal data that we process


Stonely processes your personal data because you use our services and / or because you provide them yourself. Below you will find an overview of the personal data that we process:


– First and last name

– Sex

– Date of birth

– Address data

– Phone number

– E-mail address

– List of customer contact details via an app

– Bank account number



Special and / or sensitive personal data that we process


Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at and we will delete this information.



For what purpose and on what basis we process personal data


Stonely processes your personal data for the following purposes:


– Handling your payment

– Sending our newsletter and / or advertising brochure

– To be able to call or e-mail you if necessary to carry out our services

– To inform you about changes to our services and products

– To deliver goods and services to you

– Stonely also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.



Automated decision-making


Stonely takes responsibility based on automated processing decisions on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, a Stonely employee). Stonely uses the following computer programs or systems:


– Woocommerce
– WordPress
– Mollie



How long do we keep personal data


Stonely does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:


– First and last name
– Sex
– Date of birth
– Address data
– Phone number
– E-mail address
– List of customer details via an app
– Bank account number



Sharing of personal data with third parties


Stonely will not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Stonely remains responsible for these processing operations.



Cookies, or similar techniques, that we use


Stonely does not use cookies or similar techniques.



View, modify or delete data


You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Stonely and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Stonely would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:



How we secure personal data


Stonely takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via Stonely has taken the following measures to protect your personal data:


– Security software, such as a virus scanner and firewall.

– TLS (formerly SSL) We send your data via a secure internet connection. You can see this at the address bar ‘https’ and the padlock in the address bar.

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